[et_pb_section fb_built="1" fullwidth="on" disabled_on="off|off|off" admin_label="Hero" _builder_version="3.22" background_color="#1f1f1f" parallax="on" custom_padding="|||" transparent_background="on"][et_pb_fullwidth_header title="Frequently Asked Questions" text_orientation="center" background_overlay_color="rgba(31,31,31,0.88)" subhead_font_color="#bebebe" _builder_version="4.9.4" title_font="Raleway|800|||||||" title_text_color="#ffffff" title_font_size="72px" title_line_height="1.3em" content_font="Raleway||||||||" content_text_color="#bfbfbf" subhead_font="Montserrat||||" subhead_text_color="#bebebe" subhead_line_height="1.8em" background_color="rgba(255, 255, 255, 0)" background_image="https://govolunteer.ca/wp-content/uploads/2021/04/1920Workplace1.jpg" custom_button_one="on" button_one_text_size="14px" button_one_bg_color="rgba(0,0,0,0)" button_one_border_radius="4px" button_one_font="Raleway||||||||" button_one_icon="%%24%%" button_one_on_hover="off" button_one_custom_padding="12px|30px|12px|18px|false|false" custom_padding="5%||5%|" animation_style="zoom" animation_duration="1500ms" animation_intensity_zoom="4%" hover_enabled="0" title_line_height_last_edited="off|desktop" button_one_text_size__hover_enabled="off" button_two_text_size__hover_enabled="off" button_one_text_color__hover_enabled="off" button_two_text_color__hover_enabled="off" button_one_border_width__hover_enabled="off" button_two_border_width__hover_enabled="off" button_one_border_color__hover_enabled="off" button_two_border_color__hover_enabled="off" button_one_border_radius__hover_enabled="off" button_two_border_radius__hover_enabled="off" button_one_letter_spacing__hover_enabled="off" button_two_letter_spacing__hover_enabled="off" button_one_bg_color__hover_enabled="off" button_two_bg_color__hover_enabled="off" title_font_size_last_edited="on|phone" title_font_size_phone="42px" sticky_enabled="0"][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.5.6" _module_preset="default" background_enable_color="off" custom_padding="120px||45px|||"][et_pb_row _builder_version="4.5.1" module_alignment="center" custom_margin="|||" custom_padding="0px||0px|||" use_custom_width="on" width_unit="off" custom_width_percent="70%"][et_pb_column type="4_4" _builder_version="4.5.1" use_background_color_gradient="on" background_color_gradient_start="rgba(0,0,0,0)" background_color_gradient_end="rgba(0,0,0,0)" background_color_gradient_direction="0deg" background_color_gradient_start_position="50%" background_color_gradient_end_position="50%" custom_padding="0%|30px||0%|false|false" custom_padding__hover="|||"][et_pb_text _builder_version="4.9.4" _module_preset="default" header_text_color="#2b2b2b" header_2_font="Raleway|800|||||||" header_2_text_align="center" header_2_text_color="#2b2b2b" header_2_font_size="46px" width="100%" custom_margin="||30px||false|false" hover_enabled="0" header_2_font_size_last_edited="on|phone" header_2_font_size_phone="32px" sticky_enabled="0"]<h2 style="text-align: left;">For Volunteers:</h2>[/et_pb_text][et_pb_accordion _builder_version="4.5.1" _module_preset="default"][et_pb_accordion_item title="Why did you change the platform?" _builder_version="4.5.1" _module_preset="default" toggle_font="Raleway|700|||||||" open="on"]<p><span>We want to ensure that you have the best tool to search for volunteer opportunities.</span></p>[/et_pb_accordion_item][et_pb_accordion_item title="Can I still access the same volunteer opportunities?" _builder_version="4.5.1" _module_preset="default" body_link_text_color="#e86c1f" toggle_font="|700|||||||" open="off"]<p><span>Absolutely! Our members have transitioned over to <a href="https://www.volunteerconnector.org/" target="_blank" rel="noopener noreferrer">Volunteer Connector</a> and have set-up their postings there.</span></p>[/et_pb_accordion_item][et_pb_accordion_item title="Do I need to create an account on Volunteer Connector?" open="off" _builder_version="4.5.1" _module_preset="default" body_link_text_color="#e86c1f" toggle_font="|700|||||||"]<p><span>You do have the option to <a href="https://www.volunteerconnector.org/login" target="_blank" rel="noopener noreferrer">create an account</a>. This will allow you to apply for volunteer positions and track your hours.</span></p>[/et_pb_accordion_item][/et_pb_accordion][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.5.1" _module_preset="default" background_enable_color="off" custom_padding="45px||90px|||" border_width_bottom="2px" border_color_bottom="rgba(0,84,163,0.04)"][et_pb_row _builder_version="4.5.1" module_alignment="center" custom_margin="|||" custom_padding="0px||0px|||" use_custom_width="on" width_unit="off" custom_width_percent="70%"][et_pb_column type="4_4" _builder_version="4.5.1" use_background_color_gradient="on" background_color_gradient_start="rgba(0,0,0,0)" background_color_gradient_end="rgba(0,0,0,0)" background_color_gradient_direction="0deg" background_color_gradient_start_position="50%" background_color_gradient_end_position="50%" custom_padding="0%|30px||0%|false|false" custom_padding__hover="|||"][et_pb_text _builder_version="4.9.4" _module_preset="default" header_text_color="#2b2b2b" header_2_font="Raleway|800|||||||" header_2_text_align="center" header_2_text_color="#2b2b2b" header_2_font_size="46px" width="100%" custom_margin="||30px||false|false" hover_enabled="0" sticky_enabled="0" header_2_font_size_last_edited="on|phone" header_2_font_size_phone="32px"]<h2 style="text-align: left;">For Organizations:</h2>[/et_pb_text][et_pb_accordion _builder_version="4.5.1" _module_preset="default"][et_pb_accordion_item title="I’ve just learned about the transition, where do I start?" _builder_version="4.5.1" _module_preset="default" body_link_text_color="#e86c1f" toggle_font="Raleway|700|||||||" open="on"]<p><span>You can <a href="https://www.volunteerconnector.org/organizations/login" target="_blank" rel="noopener noreferrer">create an account</a> on Volunteer Connector. If you would like a copy of your account content (profile and postings) please reach out to us at <a href="mailto:info@govolunteer.ca" target="_blank" rel="noopener noreferrer">info@govolunteer.ca</a>.</span></p>[/et_pb_accordion_item][et_pb_accordion_item title="What’s new about Volunteer Connector?" _builder_version="4.5.1" _module_preset="default" body_ul_line_height="1.8em" toggle_font="|700|||||||" open="off"]<p>Volunteer Connector has several features designed to support your volunteer search. Volunteer Connector provides you with:</p>
<ul style="margin-top: 15pxWhere can I find my profile and postings?">
<li>Analytics so you can track the success and reach of your postings</li>
<li>Multiple user accounts so your staff and board can create their own logins</li>
<li>Ability to receive applications directly in Volunteer Connector</li>
<li>And more!</li>
</ul>[/et_pb_accordion_item][et_pb_accordion_item title="Where can I find my profile and postings?" _builder_version="4.5.1" _module_preset="default" toggle_font="|700|||||||" open="off"]<p><span>We have saved your profile and posting information. We are happy to provide you with your account information when you reach out to info@govolunteer.ca.s.</span></p>[/et_pb_accordion_item][et_pb_accordion_item title="Who runs Volunteer Connector?" open="off" _builder_version="4.5.1" _module_preset="default" body_link_text_color="#e86c1f" toggle_font="|700|||||||"]<p><span>Volunteer Connector is run by a not-for-profit called <a href="https://www.propellus.org/" target="_blank" rel="noopener noreferrer">Propellus</a> (also known as Volunteer Calgary).</span></p>[/et_pb_accordion_item][et_pb_accordion_item title="Why did you change the platform?" _builder_version="4.5.1" _module_preset="default" toggle_font="|700|||||||" open="off"]<p><span>We want to ensure that you have the best tool to recruit volunteers. We looked at both the cost of upgrading Govolunteer.ca and the existing platforms available. With many volunteer posting platforms emerging and after completing our research, it made the most sense to collaborate with an existing platform, rather than upgrade our own.</span></p>[/et_pb_accordion_item][et_pb_accordion_item title="Will this transition bring any additional costs?" _builder_version="4.5.1" _module_preset="default" body_link_text_color="#e86c1f" toggle_font="|700|||||||" open="off"]<p>No, there are no costs to you as a not-for-profit in this transition, posting volunteer positions on Volunteer Connector is free.</p>
<p>If you are looking for a platform to manage your volunteers, you can pay a fee for more features in Volunteer Connector including a scheduling tool, but please note this is completely optional. You can learn more about free vs. paid <a href="https://www.volunteerconnector.org/features-pricing" target="_blank" rel="noopener noreferrer">account options</a> here.</p>[/et_pb_accordion_item][/et_pb_accordion][/et_pb_column][/et_pb_row][/et_pb_section]